Start with a protected trial, then choose the response capacity and team size that match your organisation. No surprise overages.
Paid plans
Upgrade at any time as your team and customer conversation volume grow.
Solo businesses
Launch your first customer-service AI with all essential channels and lead capture.
300 / month
1 user
Everything in Trial, plus:
Small teams
Give a small support or sales team one shared workspace for conversations and opportunities.
1,000 / month
2 users
Everything in Starter, plus:
Growing organisations
Scale customer service and sales automation across a growing operating team.
3,000 / month
5 users
Everything in SME, plus:
Established organisations
Run high-volume customer conversations with a larger operating and management team.
10,000 / month
Up to 10
Everything in Growth, plus:
Protected trial
Use your own business knowledge, test the simulator and connect one live channel. The trial ends after five days or 50 responses, whichever comes first.
Custom plan
Government, NGOs and large organisations can request custom usage, team size, onboarding, procurement support and integrations.
Regional pricing eligibility
Uganda pricing requires Uganda as the billing country, a verified +256 phone number and a qualifying local payment method. IP address alone does not determine eligibility.
Detailed comparison
The plan cards show what each tier adds. Use this table when you need a complete feature comparison.
Compare
Trial
Starter
SME
Growth
Recommended
Enterprise
Custom
AI responses
One successful customer-facing answer counts as one response.
Workspace users
Assistant simulator
Website chat widget
WhatsApp connection
Lead capture
Conversation history
Response top-ups
Custom integrations
Dedicated onboarding
Optional top-ups
Active paid customers can add prepaid responses. NileFlow uses the included allowance first, then promotional responses and top-ups.
USD 8
250 responses
Valid for 90 days. No automatic overage charge.
USD 25
1,000 responses
Valid for 90 days. No automatic overage charge.
USD 60
3,000 responses
Valid for 90 days. No automatic overage charge.
Important details
One successful customer-facing answer generated by NileFlow counts as one AI response. Failed generations are released and do not reduce the allowance.
The protected trial ends when five days pass or all 50 AI responses are used, whichever happens first.
Normal NileFlow AI replies use your response allowance. Chargeable Meta marketing, authentication or other outbound messaging costs may apply separately.
NileFlow warns at 75%, 90% and 100%. At 100%, new AI responses pause until renewal, a top-up or an upgrade. There are no surprise automatic overages.
Taxes may be added where applicable. Meta messaging charges may apply. Checkout and automated payment activation are being connected; plan selection can currently begin through account creation or sales.
Create a workspace, add approved business knowledge and test NileFlow before choosing your long-term plan.
Start 5-day trial