Talk to the right NileFlow team

You should never feel stuck or lost.

Whether you are choosing a plan, connecting WhatsApp, fixing a workspace issue or planning an institutional deployment, start here.

One public support addressClear enquiry categoriesHelpful links before emailing

hello@nileai.solutions

Help us understand quickly

Include the details that match your request.

Your name and organisation

The email used for your NileFlow workspace

What you were trying to do

Any error message, screenshot or relevant link

Never email passwords, payment-card details, API secrets, access tokens or other sensitive credentials.

Contact options

Each option opens a prepared email with the right subject and a short checklist, so your enquiry starts with useful context.

Plans and sales

Ask about Uganda or international pricing, annual billing, top-ups, Enterprise access or a custom quotation.

Customer support

Report a connection issue, billing question, account problem or unexpected behaviour in your NileFlow workspace.

Partnerships

Discuss institutional deployments, procurement, implementation partnerships, onboarding or custom integrations.

Privacy and data

Request help with data deletion, privacy questions, account ownership or information-management requirements.

Find an answer first

Use these direct routes before emailing. You can still contact NileFlow whenever the available guidance does not solve your issue.

Connect NileFlow to WordPress, plain HTML, other websites or WhatsApp.

Compare the trial, Starter, SME, Growth, Enterprise and Custom plans.

Review NileFlow privacy, terms and data-deletion information.

Create a protected NileFlow trial, add your approved business knowledge and test your first customer conversation.