AI customer conversations, organised

Turn every enquiry into a clear next step.

NileFlow gives your organisation an intelligent assistant that answers customer questions, captures opportunities and knows when your team should take over.

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Approved answers

Lead management

Human handover

Your AI assistant

Online and ready to help

Test mode

Hello! How can I help you today?

I need an AI customer support system for my organisation.

We can help with an AI customer support system. Could you tell me which customer enquiries take most of your team's time?

Lead captured

AI customer support

Next action

Qualify requirements

Ask a customer question…

Everything in one workspace

More than a chatbot.

NileFlow combines customer conversations, approved business knowledge, lead management and human oversight.

AI customer conversations

Answer common questions using only the services, FAQs and business information you approve.

Automatic lead capture

Identify interested customers and organise their requirements, contact details and priorities.

Human handover

Move sensitive, complex or high-value conversations to a member of your team.

Business knowledge

Train your assistant using services, approved answers, business text and public website pages.

Conversation dashboard

Review customer messages, AI responses, leads and usage from one secure workspace.

Controlled responses

Your assistant avoids inventing prices, policies or services that your business has not approved.

Simple setup

Prepare your assistant without complicated tools.

Start with a browser-based workspace, test the assistant and connect live channels when your business is ready.

Create your workspace

Add business knowledge

Enter services, pricing, FAQs, text and website sources for the assistant to use.

Customize your assistant

Choose its name, communication tone, welcome message and handover behaviour.

Test and connect

Test conversations in the simulator, then connect your official messaging channel.

Messaging-first customer service

Built for the channels your customers already use.

Test your assistant in NileFlow, review every conversation and connect official messaging channels through supported APIs.

Start building

Connected conversations

AI assistance with human control

Use approved business knowledge

Capture customer requirements

Record conversations automatically

Transfer enquiries to your team

Build better customer conversations.

Create your NileFlow workspace, add your approved information and test your first intelligent assistant.

Create your account