AI Sales & Customer Service Agent

Turn every enquiry into action.

NileFlow deploys an AI Sales & Customer Service Agent that answers customers, captures and qualifies leads, creates follow-up work and hands important conversations to your team.

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Approved answers

Lead management

Human handover

Sales & Customer Service Agent

Online and ready to work

Test mode

Hello! How can I help you today?

I need an AI customer support system for my organisation.

We can help with an AI customer support system. Could you tell me which customer enquiries take most of your team's time?

Lead captured

AI customer support

Next action

Qualify requirements

Ask a customer question…

Everything in one workspace

An agent that answers and acts.

NileFlow combines customer conversations, approved business knowledge, controlled tool actions, lead management and human oversight.

Customer conversations handled

Your agent answers common questions using only the services, FAQs and business information you approve.

Automatic lead capture

Identify interested customers, capture their details and organise opportunities by priority.

Human handover

Pause AI replies and move sensitive, complex or high-value conversations to your team.

Agent knowledge

Equip your agent using services, approved answers, business text and public website pages.

Agent activity dashboard

Review customer messages, agent runs, tool actions, leads and follow-up tasks from one workspace.

Controlled actions

Your agent stays within approved knowledge, tools and human-handover rules.

Simple setup

Deploy your agent without complicated tools.

Start with a browser-based workspace, test the agent and connect live channels when your business is ready.

Create your workspace

Add business knowledge

Enter services, pricing, FAQs, text and website sources for the agent to use.

Configure your agent

Choose its name, communication tone, tools and human-handover behaviour.

Test and connect

Test conversations in the simulator, then connect your official messaging channel.

Messaging-first customer service

Built for the channels your customers already use.

Test your agent in NileFlow, review every action and connect official messaging channels through supported APIs.

Start building

Connected conversations

AI assistance with human control

Use approved business knowledge

Capture customer requirements

Record conversations automatically

Transfer enquiries to your team

Deploy your first business agent.

Create your NileFlow workspace, add approved business knowledge and test your first AI Sales & Customer Service Agent.

Create your account